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Phisto Sobanii's avatar

Update:

Went through the process with the Support chat bot. At this stage, there's nothing to be done but wait. I'll try to post Notes on occasion and see what resolves.

Thanks for your patience, everyone!

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Phisto Sobanii's avatar

Update #3: I'm in contact with Substack and they are working to address the issue. Mills Baker has been a great help already. It seems something was broken in a recent update and they're working to fix it.

I worked for a few years at a tech start up and this experience feels a lot like that one. I had a knack for finding broken things to the point I was a minor folk hero with the programmers.

In any case, all seems to be in order at this stage. I'll update this space with anything interesting. Presuming all goes well, I'll do a post mortem on Sunday.

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